Effective Date: November 13, 2026 | Last Updated: November 13, 2026
This Privacy Policy explains how Naperville Heating & Furnace Pros ("we", "us", or "our") collects, uses, and safeguards information when you visit our website at https://napervilleheatingpros.com or submit service requests through our online quote forms.
When you request heating service or submit an emergency dispatch form, we collect personal contact details you voluntarily provide, including: Full Name, Telephone Number, Email Address, Service Address / City, and Description of Heating Issues.
We use your information solely to: (a) contact you regarding your heating service or emergency repair request; (b) dispatch licensed technicians to your property; (c) provide cost estimates and invoices; and (d) follow up on completed heating service satisfaction.
We never sell, rent, or trade your personal information to third-party advertisers. Information is only shared with authorized dispatchers and technicians assigned to service your home.
If you have questions regarding this Privacy Policy, please contact our office at: Naperville Heating & Furnace Pros, 100 Washington St, Naperville, IL 60540, or by phone at (630) 454-7889.